Public Storage

About Public Storage

This Public Storage sits in Austin and rents climate controlled units by size, from 10x10 up to 10x30. Some are inside on the first floor. Others are upstairs and you reach them by elevator, and reviewers mention those elevators are large. There is also an outside 10x10 with 24 hour access. Reservations can be made online, and eRental lets you skip the counter. Reviewers keep bringing up the staff. Jesse and Patrick and a manager named Gain come up by name, and people say they were patient and explained things clearly at check in. Several mention big elevators and the climate control. A few had rougher visits. One was told carts are a courtesy and not a guarantee, and another had trouble at the kiosk with no rep on site. The property has cameras and 24 hour access on some units. The manager does not sit there all day, so if you need a person, call ahead and find out when someone is around. It may save you a trip.