Extra Space Storage
- Monthly rate
- Ask for rates
- Storage type
- Indoor
- Phone
- (301) 330-2233
- Website
- extraspace.com
About Extra Space Storage
Extra Space Storage on W Diamond Ave in Gaithersburg runs a self-storage facility that also covers vehicle and boat storage. Indoor storage comes up among the options. The place sits near W Diamond and N Frederick, close to Washington Grove and Germantown, so it draws renters from those neighborhoods too. Reviews land at 4.8 stars across 383 of them, and a lot of that praise goes to the people at the desk. Reviewers describe staff as friendly and quick to respond, with one manager, Pablo, named repeatedly for walking new renters through the app, the gate and the lock. Clean space shows up more than any other topic in the review data, with the halls, elevators and units called out as very clean. Others mention feeling their things are secure and say patrols and maintenance seem well handled. Several reviewers talk about pricing, including one who appreciated staff working with them when an introductory rate expired. Reserve online or stop by the office to get started.
Good to know
- 4.8 stars from 383 Google reviews
- Indoor vehicle storage available on site
- Reviewers often praise the helpful staff
- Cleanliness is the most mentioned topic
- Near W Diamond Ave and N Frederick Ave
Office hours
| Monday | 6am – 10pm |
| Tuesday | 6am – 10pm |
| Wednesday | 6am – 10pm |
| Thursday | 6am – 10pm |
| Friday | 6am – 10pm |
| Saturday | 6am – 10pm |
| Sunday | 6am – 10pm |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“The staffs are friendly, and they respond quickly. They provide needed information clearly and accurately, so communication with them is very smooth and efficient. It seems like they do a great job with warehouse patrols and maintenance.” – Eunah J., 8 months ago, on Google
“OMG, customer service was off the charts! Pablo is the consummate professional!” – Joy W., 7 months ago, on Google
“I wholeheartedly recommend ExtraSpaceStorage for its quality, safety, and outstanding management. I want to thank. Mager Pablo for his exceptional customer service.” – Ludmila Y., 4 months ago, on Google
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