CubeSmart Self Storage
- Monthly rate
- Ask for rates
- Storage type
- Covered
- Phone
- (512) 326-9700
- Website
- cubesmart.com
About CubeSmart Self Storage
CubeSmart Self Storage on South Pleasant Valley Road in Austin handles covered RV parking along with regular self-storage. The place is gated and has security cameras. Climate-controlled units are available for other gear, and the office sells moving supplies like boxes and tape. Reviewers keep mentioning Felipa, the general manager, by name. They describe her as kind and easy to talk to, and several say she stayed late to help with a move-in. The process sounds quick, with staff walking people to their units and explaining the policies. People also note the facility is clean and that dollies are on hand. One reviewer ended their contract after the unit price doubled over a year and later had trouble getting a refund for an extra charge. Overall, most of the 440 Google reviews land at 4.7 stars, with the staff getting most of the credit.
Good to know
- Covered RV storage spots available
- Gated property with security cameras
- Climate-controlled units on site
- Staff praised as kind and helpful
- Moving supplies sold at the office
Amenities
Office hours
| Monday | 6am – 10pm |
| Tuesday | 6am – 10pm |
| Wednesday | 6am – 10pm |
| Thursday | 6am – 10pm |
| Friday | 6am – 10pm |
| Saturday | 6am – 10pm |
| Sunday | 6am – 10pm |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“Felipa was an excellent customer service person for this stressful job.” – Jesus M., 5 months ago, on Google
“Excellent experience at this CubeSmart location. Felipa, the General Manager, was extremely professional, friendly, and efficient. She made the entire process easy and had me taken care of and on my way quickly.” – Austin, 2 months ago, on Google
“Great experience here. The General Manager was super helpful, answered all my questions, stayed later to facilitate my schedule, and made everything really smooth for my first time.” – Rhiana L., 7 months ago, on Google
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