Covered, Indoor, Outdoor · Norfolk, VA

AAAA Self Storage

★ 4.8 · 284 Google reviews 408 E 18th St, Norfolk, VA 23504
Monthly rate
Ask for rates
Storage type
Covered, Indoor, Outdoor

About AAAA Self Storage

On 18th Street, across from the Hampton Roads Transit bus company and between Church St. and Monticello Ave., this four-story building holds indoor climate controlled units, non-climate units, and contractor size outdoor storage. Covered, indoor, and outdoor options are all on site, and the place is lit throughout. Reviewers keep coming back to how clean it is, and staff get named a lot. Precious, the manager, draws specific praise for walking people through the details and helping with promotions. Another reviewer mentioned a call ahead of a bill due date as a reminder. One person stored a vehicle here while overseas and had no complaints after four years. Two large freight elevators serve both ends of the building, with freight carts and three covered loading and unloading areas. Online payments and automatic billing come up in reviews as an easier way to handle rent, and the facility sells packing and moving supplies. Moving services, including local, in-state, and interstate, are listed too. Wheelchair accessible entrance and parking lot.

Good to know

  • 4.8 rating from 284 Google reviews
  • Indoor climate controlled and outdoor units
  • Three covered loading and unloading areas
  • Two large freight elevators, freight carts on site
  • Online payments and packing supplies available

Amenities

Climate controlledWell lit

Office hours

Monday9am – 6pm
Tuesday9am – 6pm
Wednesday9am – 6pm
Thursday9am – 6pm
Friday9am – 6pm
Saturday8am – 4pm
SundayClosed

Gate access hours can differ from office hours. Ask the facility.

What renters mention

clean areas · 27polite staff · 12secure facility · 4affordable rates · 3friendly front office · 2moving-related junk removal · 2bill reminders · 2thorough explanations · 2
“I hope you encounter Dave as you sign up. He is prompt, helpful, and efficient, going out of his way to assist when I ran into an issue and following up to make sure I was squared away.” – Ann T., Edited 7 months ago, on Google
“My neighbors referred me to AAAA and specifically mentioned “Precious” who is the Manager. I called and she wasn’t in until the next day so I waited and so glad I did. Precious is fantastic.” – Christine B., 6 years ago, on Google
“I have been using this company’s services for 4+ years . I’ve used the traditional storage units of multiple sizes as well as vehicle storage while I was overseas . I’ve never had a problem or bad service .” – Jerel E., a year ago, on Google

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