SmartStop Self Storage
- Monthly rate
- Ask for rates
- Storage type
- RV storage
- Phone
- (281) 968-9742
- Website
- smartstopselfstorage.com
About SmartStop Self Storage
SmartStop Self Storage on the east side of Pasadena has a 4.9-star average from more than 1,500 Google reviews. Reviewers bring up the staff more than anything else, especially Kim, who took over management and turned things around. People say she's organized, responsive, and treats customers like family instead of a number. The place is clean and secure, with digital gate access that renters find convenient. There's climate-controlled storage and drive-up access, plus 24/7 video recording. The rental process is quick, and reviewers mention online options and moving supplies on site. A few reviews mention a snag with auto pay setup, but most say the staff sorts out problems fast. If you're parking an RV or renting a unit in Pasadena, this one comes recommended for the people running it and how clean they keep the property.
Good to know
- 24/7 access and video recording
- Climate-controlled units available
- 4.9 stars from 1,500+ Google reviews
- Reviewers praise Kim and the staff
- Drive-up access and digital gate entry
Amenities
Office hours
| Monday | 6am – 10pm |
| Tuesday | 6am – 10pm |
| Wednesday | 6am – 10pm |
| Thursday | 6am – 10pm |
| Friday | 6am – 10pm |
| Saturday | 6am – 10pm |
| Sunday | 6am – 10pm |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“I’ve had a unit at this storage facility for a while, and I can honestly say things have completely turned around since Kim took over management.” – Matthew J., 5 months ago, on Google
“Mighty Man Movers would like to give a huge shoutout to SmartShop Self Storage and Denny for providing outstanding customer service!” – Mighty M., 4 months ago, on Google
“I'm here with Kumberly, she was very polite and helpful. When I started her, I was asked if I wanted to be setup on auto pay, said yes, find out that I wasn't, was charged a penalty.” – Elisa M., 5 months ago, on Google
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