Indoor · Houston, TX

Public Storage

★ 4.8 · 524 Google reviews 12670 Veterans Memorial Dr, Houston, TX 77014
Monthly rate
Ask for rates
Storage type
Indoor

About Public Storage

This Houston Public Storage offers indoor units and drive-up spaces, including larger ones sized for boats and vehicles. Online rental lets you skip the counter, and the property is open 24/7 for access. Reviews mention polite staff by name, with one customer praising how helpful the front desk was during a move. Reviewers are not all positive. Several describe rat and mouse problems inside units, plus droppings found on stored items. Others point to rates that rose over time and say they paid different prices for the same size unit. It's worth reading through the recent reviews before committing, especially if you're storing anything soft or absorbent. The good reviews focus on customer service and the rental process. The bad ones focus on pests and pricing. Book online or stop by to see the units for yourself.

Good to know

  • Indoor units plus drive-up spaces available
  • 24/7 access to the property
  • Online rental option skips the counter
  • Staff called polite and helpful in reviews
  • Some reviews report rodents and rate increases

Amenities

Boats welcome24/7 access

Office hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Gate access hours can differ from office hours. Ask the facility.

What renters mention

polite staff · 14informative property manager · 5late fees · 3renting experience · 3efficient staff · 3moving process · 2online payment · 2funny staff · 2
“We had a great experience with Gail at Public Storage! We made the reservation online for a 10x10 and got the Memorial Day discount which made it a very competitive price. It was much less than either UHaul or FreeUp around the corner.” – Laura B., 4 months ago, on Google
“I rented a storage unit for my closet extension and the young lady on duty Lolita was a tremendous help. I was blown away by her professionalism and assistance. Lolita asked me if i needed any help with my move which i was very impressed.” – James H., 4 years ago, on Google
“It's really amazing specially the lady working on front desk her customer service was so professional very kind and understanding of customer needs I want to give her real five star thanx again” – Adams D., 4 months ago, on Google

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