Indoor · Carol Stream, IL

Public Storage

★ 4.8 · 549 Google reviews 440 E St Charles Rd, Carol Stream, IL 60188
Monthly rate
Ask for rates
Storage type
Indoor

About Public Storage

This Public Storage sits in Carol Stream and rents indoor units, some climate controlled, plus space for boats. You can reserve online and skip the counter with eRental when you move in. Some ground-floor units have drive-up access and rollup doors, and the property is open 24/7 for renters. Reviewers keep coming back to the staff. Megan, Melanie, Meg and Caprice get named for being patient and clear about the paperwork, and one person said a last-minute unit transfer felt easy. Others mention clean units and no security problems across several rentals. Not every note is glowing. One long-term renter said rates keep climbing and balked at a charge for 24/7 access. Still, 549 Google reviews average 4.8, and plenty of people say they'd recommend the place. Stop by the office if you want to see a unit before you commit.

Good to know

  • Indoor units, some climate controlled
  • 24/7 access at the property
  • Google rating 4.8 from 549 reviews
  • Staff praised by name in reviews
  • Online eRental to skip the counter

Amenities

24/7 accessClimate controlledBoats welcome

Office hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Gate access hours can differ from office hours. Ask the facility.

What renters mention

pleasant staff · 25mobile app · 8energetic staff · 5clear explanations · 410x10 unit · 2fee waiver · 2convenient site · 2storage unit rental · 2
“I had such a great experience with Megan at Public Storage! After dealing with a few frustrating inconveniences over the past couple of days, she truly turned everything around for us.” – Rigoberto O., 6 months ago, on Google
“By far, this has to be the best storage experience I have ever had. No contract. Lowest payment I could find around. And you just can’t beat the customer service. Melanie and Meg have been absolutely amazing.” – Jacob P., 3 months ago, on Google
“Customer service makes or breaks the public storage experience and I cannot speak highly enough of the staff at this location! Caprice in particular is a ray of sunshine to work with.” – Alli B., 8 months ago, on Google

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