Otter Self Storage
- Monthly rate
- Ask for rates
- Storage type
- Indoor
- Phone
- (210) 876-5209
- Website
- otterstorage.com
About Otter Self Storage
Otter Self Storage sits at Sinclair Road and Interstate 410 in southeast San Antonio, close to Lakeside, China Grove, Kirby and Martinez. It's a self-storage facility at heart, but RV and trailer owners can rent here too, and indoor units are among the options along with drive-up access. The gate is electronic and open around the clock, the lot is lit, and cameras record 24 hours. Online rentals and autopay are offered, and leases run month to month. Reviewers often bring up pricing, security and the rental process. Staff get named in some reviews for being patient and helpful, and one long-term customer praised Pedro by name. Other reviews tell a rougher story. Several owners report break-ins, trailers taken from the lot, trouble getting through the front gate, and a fence they describe as damaged. Those are worth reading before you book, especially if you're leaving a trailer. Call ahead about unit availability and what the rental paperwork requires.
Good to know
- Indoor and drive-up units, plus RV storage
- Electronic gate access 24 hours a day
- Lot is lit and recorded on camera 24/7
- Month-to-month leases and online rental
- Rated 4.2 from 111 Google reviews
Amenities
Office hours
| Monday | 7am – 7pm |
| Tuesday | 7am – 7pm |
| Wednesday | 7am – 7pm |
| Thursday | 7am – 7pm |
| Friday | 7am – 7pm |
| Saturday | 7am – 7pm |
| Sunday | 8am – 4:30pm |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“It is truly appreciated when you are provided with exceptional and excellent customer service support. Your dedication & attentiveness in resolving my issue under the my circumstances is a quality that many find admirable and others lack.” – Herminia M., a year ago, on Google
“The online features do not allow you to complete your order. However, speaking with Melissa was more pleasant and easier than any online portal could be! Thanks Melissa Hernandez! You are very personable and patient! God Bless!” – S R., Edited 7 months ago, on Google
“I had the best experience talking with PEDRO, he seemed a 100% sincere and truly cared about my thoughts and needs. Thanks again OTTER storage and personally PEDRO, from a very long term customer!!!!!5stars!!!!!” – ez r., a month ago, on Google
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