Extra Space Storage
- Monthly rate
- Ask for rates
- Storage type
- Indoor
- Phone
- (512) 309-1684
- Website
- extraspace.com
About Extra Space Storage
Extra Space Storage in Austin runs a self-storage facility with outdoor spaces and a few indoor units, and it handles cars and boats too. Google reviews sit at 4.7 from 754 ratings, so plenty of people have been through the gate. The staff names that come up most are Tori and Ofer, and reviewers describe them as friendly and quick to explain how the rental works. One person said the check-in process was easy during a stressful move. Another called about a future move and said Tori answered every question. Not everything lands clean. A reviewer found dead bugs in an indoor unit and had to deal with pest control from the start. More than one person mentioned rent going up during their lease, with one saying the price nearly doubled over a few years. The property itself gets called clean and well kept.
Good to know
- Google rating 4.7 from 754 reviews
- Indoor and outdoor storage options
- Car and boat storage available
- Staff praised for being helpful and friendly
- Wheelchair accessible entrance and parking
Office hours
| Monday | 6am – 10pm |
| Tuesday | 6am – 10pm |
| Wednesday | 6am – 10pm |
| Thursday | 6am – 10pm |
| Friday | 6am – 10pm |
| Saturday | 6am – 10pm |
| Sunday | 6am – 10pm |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“Just started using this storage facility and have had a great experience so far. Nathaniel was incredibly helpful, friendly, and made the whole process easy during a stressful move. It’s not often you get customer service this good.” – Jennifer J., 4 months ago, on Google
“The staff, Tori and Ofer are amazing! They explained the storage process for us. Tori also looked up specials and other locations that they had for our ease and comfort.” – Sandra R., 7 months ago, on Google
“I'm planning a move to this area of Texas within the next couple of months. I called this facility and the associate Tori was very friendly and helpful. She answered all of my questions.” – Javier S., 5 months ago, on Google
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